Vievie

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Why did I choose VieVie?

VieVie is looking for great people to join our team.

Be a part of the next big thing in healthcare. The team at VieVie are committed and passionate about using technology to improve access to healthcare.

VieVie provides a real opportunity to make a difference and improve access to healthcare for all.

Benefit from a creative and innovative work environment focusing on solving real problems in healthcare. For doctors, VieVie provides a flexible working environment where you can consult with patients from the convenience of your home or coffee shop, anytime of day or night.

VieVie’s 5 Core Cultural Pillars

Meet the team at VieVie

Dr. Thai Nguyen Trai Hospital - HCMC

I am Dr. Truong Vinh Thai, now I am working at Nguyen Trai Hospital kidney – artificial kidney
Like other younger doctor, when I graduated, I have a lot of ambitions that can help a lot of people, patients. But actually, working at hospital, , I realize that our reality medical is very hard to do like I thought
Working at artificial kidney department, meeting with a lot of patients that in last period because of hypertension, diabetes for long time but they didn’t care about their healthcare, until they are in emergency they just know that they got kidney failure. I wish they can meet doctor earlier, understand more about their sickness, that can help them a lot
Every morning I come to the hospital, looking at a lot of patients that are getting a long line, changing my blouse and going inside, I see over 30 patients that are waiting. They look tired, worried. When I check up for them, I like consulting a lot about their sickness but if I do it, other people have to wait for very long so I just can spend a few minute for each person
That’s why when I knew VieVie that has a software to consult patients online, I wanted to join right away. Be the first staffs here, I finally can get my dream. With over 1000 cases, I can talk, text to help a lot of people in everywhere of Vietnam, I can consult even very minor or very serious problems
I remember a case, a girl asked about her mom’s problem, her mom just got sickness failure in 4th period, checked up and treatmented in Cho Ray Hospital. But doctors there didn’t explain about her status so everyone was so worried, she starved herself, depression because she thought she would be dead soon. I got that case, asked her to send me her test and prescription. Then I told her that her mom’s sickness was still in controlling, if she listened me and followed well then she still could be alive more long time and her life was still good. I guided her that to care ab her mom’s blood pressure, blood sugar, blood fat, have to eat healthy foods, advice how to take pills and reassure her, because the morale was very important. After a few weeks, she asked me again, when her mom got better and re-examined for her mom’s kidney function, HA was good, eating-drinking well, I continued to guide her what to do, how to follow. Since that time, everytime she takes her mom to hospital then she sends me questions. I didn’t expect that I don’t need to meet patients face to face but still can help them a lot, like what I do in hospital
When I consult, my target is always listening and empathy with patients, because I know that what they really need in their life. After every case, get a lot of good feedbacks, thanks that make me feel happy and good. VieVie helped a lot for patients and doctors too. Working in VieVie that help me can talk to patients like friends, families
Let’s connect with us, we will help you to reduce your health worries, solve your daily health problems, understand more about your sickness, get some ways to live healthy, food schedule and guide you the best way in your case. My aspiration that VieVie can help more people day by day, we always try our best to improve the consulting quality

Dr. Trang Dong Da hospital - Ha Noi

Before I work in Vie Vie, I was a pediatrician at Hospital of Pediatric Government in Hanoi, with the hospital in a big city, almost my patients was in the area, and the medical examination is completely face to face.

In addition, the patients usually come too late until their child is in emergency or too early when the symptoms haven’t showed off yet. In addition, a lot of families are so worried, then they can’t handle it as well and it’s leading to regrettable consequences. I used to have a patient who had high febrile seizures, normally it can pass by itself in the first time, but his family put an iron spoon in his mouth, then his teeth was broken and got serious jaw injury.

After joining VieVie, I am very happy and excited that I am doing right for the community healthcare at first, to reduce the wrong way in healthcare that can be dangerous to their child, such as lying down in dark, warm the baby with stone coal, instant milk better than breastmilk, feed the baby too early …

When joining VieVie I had too much anxiety for the patients, sad when their sickness are worse, share with them, and happy when they are better. While working, we don’t do health check up and diagnose, but we help them to appreciate the symptoms as well, let them know if it’s serious and guild them to handle it, in addition how to feed the baby, take pills, take care of the baby… support is an important part of the baby’s healthcare process.

In addition, my schedule is very flexible, the company’s environment is comfortable and friendly, 100% I work online but I get a lot of helps from everyone, from 3 cute nurses, creative technology team, friendly colleagues

With VieVie, I believe that I’m helping a lot of families that reduce health worries, give them advices right away, The most important thing that I feel I can interactive with more patients then I and they can pass over the moment that have to face to the health problems together

After 1 year in VieVie, I always feel that I have a lot of energy, because I believe in what we are doing that help the community health and we do right

Quynh Anh Head of Business Development

Be a new member of VieVie ,but I feel this is the working environment that I am always looking for. Friendly boss, friendly colleagues, the atmosphere in the company is always comfortable but very professional that makes me feel this is not just a workplace but the second home.

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Recruitment process

Online Consultant Doctor

About Us

VieVie (vievie.vn) is an online health platform that reduces health worries by providing patients with fast access to health professionals in Vietnam. We support patients through their initial period of uncertainty and concern by providing simple medical advice and information on treatment.

As the demand is increasing, VieVie is looking for great doctors to join our team to grow from an early stage start-up into a key player in Healthcare. Be a part of the next big thing in healthcare and help build the future of healthcare delivery in Vietnam!!!

Position Summary

As one of our Consulting Doctors, you will play a key role in communicating with

patients, providing medical advice, answering their question about health by using Q&A, call, chat.

This is an exciting, innovative role that will provide you with access to a huge variety of different types of patients and medical conditions across all of Vietnam.

Responsibilities:

  • Provide fast, caring and appropriate medical advice to users that significantly reduces our patient worries and guides them towards better health decisions
  • Provide medical advice to patients via secure chat or phone call
  • Triage and prioritize patient inquiries
  • Assist patients with selecting diagnostic test and preventative health packages through an online consultation to advise on the most suitable test for the patient’s needs
  • Help identify the cause of patient’s medical problems
  • Provide support for understanding patient diagnostic test results.
  • Advise on medical treatment options, help patients understand the medical issue and provide them with information to better manage themselves
  • Instruct patients to do primary care for an emergency before hospitalization
  • Build rapport and obtain the trust of patients
  • Offer comfort and support that reduces health worries by showing patients they are not alone
  • Help provide feedback on the product and work with the team in creating a great product

 

Required Skills, Knowledge and commitment:

  • Minimum of 3 years experience after graduate or in practice
  • Have Practice Licence that is still valid
  • Specialty need: General Practice
  • Working shift: 6:00 – 12:00 or 12:00 – 18:00 with priority for any candidates can choose 6:00 – 12:00 shift time.
  • Prepared to following VieVie SOPs
  • Typing and communication skills
  • Must be empathetic and caring in consulting with patients
  • Enthusiasm, empathy, caring people
  • Teamwork spirit
  • Genuinely interested in telemedicine and the impact it can have to improve access for patients

 

Information / Working condition:

  • Working location: at VieVie office. In some specific situations, the company can allow to work from home.
  • Working device: using your own smartphone or tablet.
  • How to consult: Doctor using VieVie Doctor apps to consult patient with their questions. The question can be in different specialties not fixed by only 1 or 2 specialties.
  • Reporting to: Medical Advisor

Benefit:

  • Payment: hourly paid + bonus based on user’s rating on each consulting case.
  • Payment will be transferred via bank account at the last working day of the month.
  • Company can adjust (increase/reduce) your working shift time depends on your need or company need. Make it more flexibility for both.
  • The salary will be adjusted base on the rating of users after 2-months probation.

 

Applying documents / Information:

  • Document to apply: Resume + Doctor degree + Valid Practice license + other Certificates (if any) + Bio Picture with the clear front of your face.
  • Start date: As soon as possible
  • Contact: Dr Viet at 0933619639 : Facebook , zalo, phone number or Dr Thai at 01223122161 : Fb , zalo, phone number or Email required documents to: careers@vievie.vn

 

Note: Your information will be kept confidential and archived for later recruitment if no agreement has been reached.

 

Apply Now!

Digital Advertising Specialist

Position Summary

As Digital Advertising Specialist, you help people find VieVie as the trusted destination for their healthcare needs. You plan, execute, monitor and improve on our advertising campaigns across various channels. This includes both ongoing campaigns as well as specific event-driven initiatives. You further help ensure that our online presence is optimized regarding SEO, with a consistent message and positioning being promoted. You hereby oversee both tactical as well as strategic campaigns with full responsibility for the deliverables.

Responsibilities:

– Develop a scalable digital marketing strategy for VieVie to deliver predictable return on invest

– Setting up of Google Adwords campaigns including defining ad copy & design, campaign budgets and target words/groups

– Managing of entire Facebook advertising spend for VieVie

– Assessment and prioritization of further online advertising channels (e.g. forums, video, related healthcare websites etc.)

– Coordination on design of any digital collaterals (or for basic designs even creating yourself)

– Support for SEO of our website including ongoing review and guidance of content being created by our in-house medical team

– Keep senior management updated on campaign performance and monitor the competitive online healthcare landscape

 

Required Skills and Knowledge:

– Minimum of 2 years of experience managing online advertising campaigns for large-scale website

– Proven results in SEM both with transaction focus (ecommerce) as well as SEM campaigns targeting broader brand-building goal

– Expert in Google Adwords and Facebook Ads

– Strong analytical mindset with a keen interest in continuous tweaking of campaign results

– High level of creativity in conceptualization of ad campaigns including definition of keyword lists and ad copy (in Vietnamese!)

– Strong verbal English skills to communicate with other stakeholders

– Ability to independently drive projects and results

– (optional) basic Photoshop skills to design collaterals yourself

 

What’s the benefit of joining VieVie?

– A real opportunity to make a difference in the healthcare sector and work with a passionate young team

– Be part of the technology revolution and realise the impact that telemedicine can offer

– Become one of the early employees in a fast growing, exciting start-up disrupting healthcare

– Benefit from creative and stimulating environment focusing on solving real problems in healthcare

– Part-time (min. 3 days a week) or full time possible

– Salary range: based on experience VND 10-12m (or less if part-time)

– Lots of variety and independence

– Location: Ho Chi Minh City

– Start date: As soon as possible

Apply now via e-mail at careers@vievie.vn or call Ms. Hà Thu – Operations Manager – 01228081986

Apply Now!

Operations Assistant

About Us

VieVie aims to make accessing healthcare in Vietnam more convenient. Healthcare in Vietnam faces many challenges – a shortage of doctors, poor customer service, overloaded / congested hospitals with long waiting times, lack of information – making it hard to access quality healthcare.

VieVie aims to simplify healthcare in Vietnam by developing an online platform that simplifies the delivery of healthcare, improving access and convenience. Instead of waiting to see a doctor and obtain treatment, patients will be able to access their healthcare needs on an online platform via their mobile devices (smartphone, tablet, laptops).

We have already built our first initial products and have set-up a medical call centre staffed by doctors and nurses to support our online platform.

VieVie is looking for great people to join our team to grow from an early stage start-up into a key player in Healthcare. Be a part of the next big thing in healthcare and help build the future of healthcare delivery in Vietnam.

 

Position Summary

As Operations Assistant you will play a key role in helping us set up our health technology company. The role offers significant variety and will provide experience in business operations, administration, business development, marketing, research and human resources. This is an exciting role that will offer an opportunity to be creative, entrepreneurial in a fast paced start-up environment that is making a meaningful contribution to Vietnam healthcare sector.

 

Responsibilities:

  • Support the smooth running of our daily operations
  • Support Operations Manager to manage the Medical Response Team  (MRT) / call centre
  • Provide assistance to the Operations Manager, including preparing reports and presentations
  • Provide assistance for meetings, presentations and events
  • Manage customer and doctor satisfaction and provide feedback for our Product team to ensure we design and build products that provide a real impact to our users
  • Participate in project teams related to a range of operational matters
  • Oversee relationships with variety of stakeholders (including doctors, nurses, patients, landlord and suppliers)
  • Support in human resources /  admin tasks and office management
  • Assist in research and business development tasks
  • Support marketing and sales as required – assist in the execution of our marketing activities
  • Maintains and updates relevant data and statistics required for Operations Manager
  • Analyse and report on growth KPIs

 

Required Skills and Knowledge:

  • University or college degree
  • Have a ‘can-do’ attitude. Can ‘hustle’ and get stuff done. Street smart
  • Previous experience working in a start-up and healthcare a bonus – but not required
  • Flexible mindset – can handle ambiguity of working in fast paced company
  • Great organisation skills and good attention to detail
  • Is genuinely interested in working for a start-up
  • Energetic and confident personality
  • Can multi-task and work independently
  • Strong communication skills – Has the ability to build good relationships with a variety of different people
  • Good team player
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Can speak English

 

What’s the benefit of joining VieVie?

  • A real opportunity to make a difference in the healthcare sector and work with a passionate team
  • Competitive remuneration package with additional performance bonus
  • Attractive healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code.
  • Fantastic learning opportunity to be involved in growing a new business
  • One of the first employees in a new business.
  • Lots of variety and involvement in marketing, operations, admin, product development
  • Career opportunity to move into a different function
  • English-speaking, international and professional work environment
  • Opportunity to work in a start-up with fast, sustainable growth and daily new challenges
  • Relaxed but professional working environment
  • Location: Ho Chi Minh City
  • Start date: As soon as possible
  • Reporting to: Operations Manager

 

Apply now via e-mail at careers@vievie.vn or call Ms. Hà Thu – Operations Manager – 01228081986

Apply Now!

Operations Manager

About Us

VieVie plans to disrupt healthcare in Vietnam.

Healthcare in Vietnam faces many challenges – a shortage of doctors, poor customer service, overloaded hospitals with long waiting times, lack of information – which makes it hard to access quality healthcare.  We believe that the traditional healthcare model is not sustainable and technology is well positioned to address these efficiencies by improving access, coordination and communication.

Our goal is to become Vietnam’s leading mobile healthcare technology provider. We aim to transform the healthcare landscape by increasing access to quality care through developing a mobile and web platform that integrates with offline medical providers.

We understand healthcare and have significant healthcare partnerships, assets and investments in Vietnam that will allow for rapid scale.

VieVie is developing an online platform that aims to simplify the delivery of healthcare – Instead of waiting to see a doctor and obtain treatment, patients will be able to access their healthcare needs on an online platform via their mobile devices (smartphone, tablet, laptops). We have already built our first initial products and have set-up a medical call centre staffed by doctors and nurses to support our online platform – one of the first medical hotlines in Vietnam.

VieVie is looking for great people to join our team to grow from an early stage start-up into a key player in Healthcare. Be a part of the next big thing in healthcare and help build the future of healthcare delivery in Vietnam.

 

Position Summary

As our Operations Manager you will play a leading role in helping us set-up our health technology company from its early stage, helping us run the operations of the company and execute on our strategy. The role offers a lot of variety and will involve areas including operations, customer service and business development. This is an exciting role that will offer an opportunity to be creative, entrepreneurial in a fast paced start-up environment that is making a meaningful contribution to Vietnam healthcare sector.

 

Responsibilities:

  • Support the execution of new business development and strategic initiatives
  • Support the management and operations of our medical call centre
  • Work closely with Product, Tech and Operations team to ensure we design and build products that provide real impact to customers and have revenue impact
  • Lead or participate in project teams related to a range of operational matters
  • Support marketing and sales as required
  • Participate in discussions and planning regarding product features, strategic issues, campaigns and organizational planning.
  • Develop partnerships with a variety of different healthcare partners including hospitals, patient groups, diagnostics labs, pharmacies, insurance providers and other stakeholders
  • Identify user needs and create new value propositions and understand business drivers through combining macro and micro perspectives
  • Prepare reports, collect and analyze information; prepare presentations
  • Manage marketing activation teams
  • Recruit, train, supervise and appraise human resources
  • Perform quality controls and monitor KPI
  • Manages the growth and success of the team (MRT, marketing, sales…)
  • Other works that are required by CEO

 

Required Skills and Knowledge:

  • University degree
  • Minimum of 5 years of work experience, preferably in an operations role
  • Have a ‘can-do’ attitude
  • Strong execution skills – can hustle and get stuff done fast
  • Previous experience working in a start-up and healthcare a bonus – but not required
  • Flexible mindset – can handle and enjoy the ambiguity of working in fast paced start-up environment
  • Good organizational and communication skills
  • Can multi-task
  • Good team player – Has the ability to build good relationships with a variety of different stakeholders
  • Strong writing and presentation skills
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Is eager to make a meaningful contribution to the Vietnam healthcare sector
  • Fluent in English

 

What’s the benefit of joining VieVie?

  • A real opportunity to make a difference in the healthcare sector and work with a passionate team
  • Competitive remuneration package with additional performance bonus
  • Attractive healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code.
  • One of the first employees in a new business.
  • Lots of variety and involvement in marketing, operations, admin, product development
  • Career opportunity to move into a different function
  • English-speaking, international and professional work environment
  • Opportunity to work in a start-up with fast, sustainable growth and daily new challenges
  • Relaxed but professional working environment
  • Location: Ho Chi Minh City
  • Start date: As soon as possible
  • Reporting to: CEO

 

Apply now via e-mail at careers@vievie.vn or call Ms. Hà Thu – Operations Manager – 01228081986

Apply Now!

Marketing Executive (offline)

About Us

VieVie (www.vievie.vn) aims to make accessing healthcare in Vietnam more convenient. Healthcare in Vietnam faces many challenges – a shortage of doctors, poor customer service, overloaded / congested hospitals with long waiting times, lack of information – making it hard to access quality healthcare.

VieVie aims to simplify healthcare in Vietnam by developing an online platform that simplifies the delivery of healthcare, improving access and convenience. Instead of waiting to see a doctor and obtain treatment, patients will be able to access their healthcare needs on an online platform via their mobile devices (smartphone, tablet, laptops).

We have already built our first initial products and have set-up a medical call centre staffed by doctors and nurses to support our online platform.

VieVie is looking for great people to join our team to grow from an early stage start-up into a key player in Healthcare. Be a part of the next big thing in healthcare and help build the future of healthcare delivery in Vietnam.

 

Position Summary

As our Marketing Executive you will play a key role in developing and executing our marketing activities, to help grow traffic and improve brand awareness and conversion. This is an exciting role that will offer an opportunity to be creative, entrepreneurial in a fast paced startup that is making a meaningful contribution to Vietnam healthcare sector.

 

Responsibilities:

  • Responsible for overseeing the offline / on-ground marketing activities for VieVie
  • Plan and execute marketing campaigns
  • Channel Exploration and Execution: Responsible for exploring all effective channels of offline marketing and subsequently executing the campaigns with a key focus on BTL activities
  • Responsible for interacting with our Operations Managers at VieVie to understand the focus areas and then work with the design team to develop and subsequently timely execute the marketing campaigns
  • Oversee the maintenance of our marketing assets and development of marketing materials
  • Ensuring that all marketing communications are delivered in line with the brand strategy and guidelines
  • Working with agency Partners to support offline marketing activity and to work closely with other relationship holders, managers and product /operations managers.
  • Contribute in ideas towards the design of the look-and-feel of the campaigns
  • Relationship Management: Liaise with vendors / companies / marketing agencies to execute the campaigns in the most cost-effective manner
  • ROI Analysis and Reporting: Responsible for making weekly reports on the spends and analysing the ROI for the channels chosen for conducting marketing campaigns
  • Tracking and analyze  information  on  competitor’s  activities
  • Compose press releases / PR articles

 

Required Skills and Knowledge:

  • University or college degree in marketing
  • 2-3 years’ experience in marketing
  • You have a passion for offline marketing
  • Previous experience in healthcare not required. Experience in marketing/BTL activities is a plus with marketing experience in FMCG / retail / tech helpful
  • You can demonstrate a good understanding of offline marketing principles and techniques.
  • Knowledge and experience of marketing print is essential
  • You have a ‘can-do’ attitude. Street smart / “get stuff done”
  • Previous experience working in a start-up a bonus – but not required
  • Flexible  – can handle ambiguity of working in fast paced company
  • Good organizational and logistical skills to coordinate marketing events and campaigns
  • Attention to detail
  • You are genuinely interested in working for a health tech start-up
  • Energetic and confident personality
  • Can multi-task and work independently
  • Strong communication skills – You can build good relationships with a variety of different people
  • Good team player
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Can speak English

 

What’s the benefit of joining VieVie?

  • A real opportunity to make a difference in the healthcare sector and work with a passionate team
  • Get involved in fun, creative marketing and brand building activities
  • Competitive remuneration package with additional performance bonus
  • Attractive healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code.
  • Fantastic learning opportunity to be involved in growing a new business
  • One of the first employees in a new business.
  • Career opportunity to move into a different function
  • English-speaking, international and professional work environment
  • Opportunity to work in a start-up with fast, sustainable growth and daily new challenges
  • Relaxed but professional working environment
  • Location: Ho Chi Minh City
  • Start date: As soon as possible
  • Reporting to: CEO

 

Apply now via e-mail at careers@vievie.vn or call Ms. La Yen – HR Manager – 0983 908 175

Apply Now!

Operations Officer

About Us

VieVie (www.vievie.vn) aims to make accessing healthcare in Vietnam more convenient. Healthcare in Vietnam faces many challenges – a shortage of doctors, poor customer service, overloaded / congested hospitals with long waiting times, lack of information – making it hard to access quality healthcare.

VieVie aims to simplify healthcare in Vietnam by developing an online platform that simplifies the delivery of healthcare, improving access and convenience. Instead of waiting to see a doctor and obtain treatment, patients will be able to access their healthcare needs on an online platform via their mobile devices (smartphone, tablet, laptops).

We have already built our first initial products and have set-up a medical call centre staffed by doctors and nurses to support our online platform.

VieVie is looking for great people to join our team to grow from an early stage start-up into a key player in Healthcare. Be a part of the next big thing in healthcare and help build the future of healthcare delivery in Vietnam.

 

Position Summary

As Operations Officer you will play a key role in helping us set up our health technology company. The role offers significant variety and will provide experience in business operations, administration, business development, marketing, research and human resources. This is an exciting role that will offer an opportunity to be creative, entrepreneurial in a fast paced start-up environment that is making a meaningful contribution to Vietnam’s healthcare sector.

 

Responsibilities:

  • Support the smooth running of our daily business operations
  • Support the execution of new business development and strategic initiatives
  • Support the Operations Manager to manage the Medical Response Team / doctor & nurse call centre
  • Work closely with the Product, Tech and Operations teams to ensure we design and build products that provide real value to customers and have revenue impact
  • Participate in project teams related to a range of operational matters
  • Support marketing and sales as required
  • Participate in discussions and planning regarding product features, strategic issues, campaigns and organizational planning.
  • Develop partnerships with a variety of different healthcare partners including hospitals, patient groups, diagnostics labs, pharmacies, insurance providers and other stakeholders
  • Prepare reports, collect and analyze information; prepare presentations
  • Analyse and report on growth KPIs
  • Maintains and updates relevant data and statistics required for Operations Manager
  • Other works that are required by Operations Manager

 

Required Skills and Knowledge:

  • University degree
  • Minimum of 3 years of work experience, preferably in an operations role
  • Have a ‘can-do’ attitude
  • Strong execution skills – can “hustle” and get stuff done fast
  • Previous experience working in a start-up a bonus – but not required
  • Flexible mindset – can handle and enjoy the ambiguity of working in fast paced start-up environment
  • Energetic and confident personality
  • Good organizational and communication skills
  • Can multi-task
  • Good team player – Has the ability to build good relationships with a variety of different stakeholders
  • Strong writing and presentation skills
  • Proficiency in Microsoft Word, Excel and PowerPoint.  
  • Can speak English

 

What’s the benefit of joining VieVie?

  • Job satisfaction – Be proud to be part of the movement where we are transforming the way healthcare is delivered
  • Fantastic learning opportunity to be involved in growing a new business from its early stage and be involved in so many different parts of the business
  • Work with a passionate team
  • Competitive remuneration package with additional performance bonus
  • Attractive healthcare coverage including health and accident insurance in addition to basic insurances regulated by the Labor Code.
  • One of the first employees in a new business.
  • Lots of variety and involvement in marketing, operations, admin, product development
  • Career opportunity to move into a different function
  • English-speaking, international and professional work environment
  • Opportunity to work in a start-up with fast, sustainable growth and daily new challenges
  • Location: Ho Chi Minh City
  • Start date: As soon as possible
  • Reporting to: Operations Manager

Apply now via e-mail at careers@vievie.vn or call Ms. La Yen – HR Manager – 0983 908 175

Apply Now!

Tech Analyst

VieVie (www.vievie.vn) VieVie is a leading health tech company connecting patients and doctors through an app and offers various other online health services including appointment bookings, lab test bookings and results and much more.

We set up VieVie to reduce health worries in Vietnam by providing patients with faster access to quality health professionals. Leveraging the power of technology, our online health platform aims to make it easier and more convenient to access healthcare by providing quality medical advice and care on an App….anytime or anywhere. Within less than 10 minutes, you will be chatting with a certified health professional to help you address your health worries and figure out what the best course of action is.

Position Summary

As Tech analyst/QA, you are responsible for ensuring that every stakeholder can successfully use the VieVie product by solving any potential tech issues or user education issues faced and ensure high quality “content” on the app. You are further going to be heavily involved in new feature requirement definitions, following the implementation of the tech team and do the QA for newly developed app features as well as supporting the roll-out. This position is an ideal starting point for a deeper career into product management in a fast-growing company creating real positive change for VN.

Responsibilities

Support for new feature requirement definition including the integration with other hospitals
Following the tech implementation by the development team and helping answer any implementation questions
Providing product support for doctors, customer support and patients
Supporting content management on app (doctor profiles, lab test descriptions, …)
QA for newly developed app features and roll-out support
(optional) Run in-depth analysis on current app performance and user base to better understand user behavior and identify further growth opportunities

Required Skills and Knowledge

Must have a strong desire to build world-class products
Significant experience working as Business Analyst in a consumer product
Having experience in setting up product metrics, funnels and dashboards using (mobile) tracking solutions like Firebase, Mixpanel, Appsflyer or other across multiple products are preferred
Must have strong communication skills in Vietnamese and English
Clear understanding of how business and product goals can interlink
First-hand experience of being part of the product development lifecycle
Proven analytical mindset, ideally with at least basic skills in SQL
Preferably an academic background in engineering or design (UX)
Detail oriented, analytical and inquisitive
Ability to work independently and with others

What’s the benefit of joining VieVie?

A real opportunity to make a difference in the healthcare sector and work with a passionate quickly growing young team
Be part of the technology revolution and realise the impact that telemedicine can offer
Become one of the early employees in a fast growing, exciting start-up disrupting healthcare
Benefit from creative and stimulating environment focusing on solving real problems in healthcare
Premium health insurance
Competitive benefits including company presents for Birthday, Wedding Day, Birth Deliver and other special occasions
Lots of variety and independence
Location: Ho Chi Minh City
Salary: competitive based on prior experience

Apply Now!